Counselling requests
Choose ordinary or urgent priority and tell the team how to contact you.
Social care online
A private way to ask for help from home.
Community members can request counselling, while qualified volunteer social workers apply for verification before receiving any case.
Verified volunteers
Credentials, references, background-check consent and availability are reviewed by the owner.
Private by design
Only you, the owner and an assigned verified social worker can access your request.
Immediate danger needs emergency services
This platform is not an emergency-response service. In immediate danger, contact the South African Police Service on 10111 or emergency services from a mobile phone on 112. An urgent request here also joins the priority queue for the next available verified worker, but it does not guarantee an immediate reply.